GREEN WEBHOST – HELPDESK
If you do not find the support you require in the “Support Database” within your Hosting Control Panel or you cannot login for whatever reason, then please fill out the Help-Desk form below and we will endevour to respond within 4 hours of posting.
NETWORK AND SYSTEM STATUS
Theres a live (every 5 mins network and core services status below however, for more specific details please look here.
A secondary / backup “network system status page” has been introduced which is not hosted on the main network, so that in the the unlikely event of a network or datacentre issue/failure you will be able to see the current status of the network.
The new system status page can be found at webhostingstatus.com
We would encourage customers to add this to their web browser Favourites so that you can easily access this status page in the unlikely event of a network or datacentre issue/failure.
Service Status/Uptime, all systems go…?
| Monitor | Status | Type | Last 24H | 7 days | 30 days | Last year |
|---|---|---|---|---|---|---|
| Core Network | Online | Ping | 100% | 100% | 100% | 100% | Hosting Servers | Online | HTTP(s) | 100% | 100% | 100% | 99.998% | Mail Servers | Online | Ping | 100% | 100% | 100% | 100% |